What can we help you find?

Support and SLAs

Get Help with Asterisk

Need some help with Asterisk? No problem. Check out the knowledge base, subscribe to the mailing lists, jump onto IRC or take advantage of any of the other community support options available.

With Sangoma's Professional Support for Asterisk (formerly Digium), integrators and systems administrators can call on the expertise of the company that created Asterisk. Sangoma's technical support team offers professional assistance with installation, configuration, and systems operation issues. 

Asterisk Support

Sangoma's Knowledge Base is a good resource for troubleshooting, and the Sangoma Support Center provides assistance for customers of Sangoma hardware.

Participation in the mailing lists is also recommended for anyone with a serious interest in implementing or coding for Asterisk. The list is self-moderated and the views expressed are not necessarily the views of Sangoma or the greater Asterisk Community. Read the rules before posting.

Commercial Support

With Sangoma's (formerly Digium) Support for Asterisk, enterprise developers and systems administrators can call on the expertise of the company that created Asterisk. Sangoma's technical support team offers professional assistance with installation, configuration, and systems operation issues.

Real-Time Chat

The thousands of Asterisk users from around the world on the IRC Asterisk chat channel can provide useful information, advice and troubleshooting help. It is an excellent place for Asterisk users to meet to discuss Asterisk and receive support from knowledgeable users.

Join #asterisk, port 6667, on the FreeNode IRC network (irc.freenode.net).

Forums

The Forums are useful for new users to get their questions answered by other community users who choose to use the forums as a resource for communication. Most standard and basic questions have been asked, so make sure you do a search first. You will need to read the Announcements before posting.