Queue(queuename[,options[,URL[,announceoverride[,timeout[,AGI[,macro[,gosub[,rule[,position]]]]]]]]])
In addition to transferring the call, a call may be parked and then picked up by another user.
This application will return to the dialplan if the queue does not exist, or any of the join options cause the caller to not enter the queue.
This application sets the following channel variable upon completion:
| QUEUESTATUS |
The status of the call as a text string. TIMEOUT FULL JOINEMPTY LEAVEEMPTY JOINUNAVAIL LEAVEUNAVAIL CONTINUE |
| C |
Mark all calls as "answered elsewhere" when cancelled. |
| c |
Continue in the dialplan if the callee hangs up. |
| d |
data-quality (modem) call (minimum delay). |
| h |
Allow callee to hang up by pressing |
| H |
Allow caller to hang up by pressing |
| n |
No retries on the timeout; will exit this application and go to the next step. |
| i |
Ignore call forward requests from queue members and do nothing when they are requested. |
| I |
Asterisk will ignore any connected line update requests or any redirecting party update requests it may receive on this dial attempt. |
| r |
Ring instead of playing MOH. Periodic Announcements are still made, if applicable. |
| t |
Allow the called user to transfer the calling user. |
| T |
Allow the calling user to transfer the call. |
| w |
Allow the called user to write the conversation to disk via Monitor. |
| W |
Allow the calling user to write the conversation to disk via Monitor. |
| k |
Allow the called party to enable parking of the call by sending the DTMF sequence defined for call parking in features.conf. |
| K |
Allow the calling party to enable parking of the call by sending the DTMF sequence defined for call parking in features.conf. |
| x |
Allow the called user to write the conversation to disk via MixMonitor. |
| X |
Allow the calling user to write the conversation to disk via MixMonitor. |
URL will be sent to the called party if the channel supports it.
Will cause the queue to fail out after a specified number of
seconds, checked between each queues.conftimeout and
retry cycle.
Will setup an AGI script to be executed on the calling party's channel once they are connected to a queue member.
Will run a macro on the calling party's channel once they are connected to a queue member.
Will run a gosub on the calling party's channel once they are connected to a queue member.
Will cause the queue's defaultrule to be overridden by the rule specified.
Attempt to enter the caller into the queue at the numerical position specified. 1
would attempt to enter the caller at the head of the queue, and 3 would attempt to place
the caller third in the queue.